Communication | Built with Notion

Determining Which Communication Forum To Use

Communication Forum	When To Utilize
https://gov.gitcoin.co/t/what-is-the-new-structure-of-gitcoin-forum-and-how-to-use-it/10750	Wider strategic conversation
External issue (not confidential)	Discord-core-thread for discussion and visibility
Internal issue (confidential)	Private DM or 1-1 video call
Code of Conduct (CoC) violation email: mailto:[email protected]	Instances of abusive, harassing, fraudulent, or otherwise unacceptable behavior
dao-people-ops	Your place to ask any and all questions to the people ops team!

Communicating Availability

You are not expected to be available all the time. There is no expectation to respond to messages outside of your planned working hours.

Set your working hours in your Google Calendar settings and share when you’ll be away via Discord in dao-core (team-availability thread).
Indicate your availability by updating your own WS’s calendar using Google's "out of office" feature and include the dates you plan to be away in your automated response. Note that this feature will automatically decline any meeting invitations during the time frame you select.
Put your planned away time including holidays, vacation, travel time, and other leave in your own calendar. Please see Out of Office Playbook if you plan to be away for more than 5 days.

Discord Threads

#🖐️ dao-core - A home for private news, discussions, and updates for GitcoinDAO core contributors.
- Book club - space to share your favorite books on leadership, product management, data driven growth, business strategy, system design, or other professional development skills
- Music - Got a great song or playlist that's fueling you? Share it here! 🎶

Forms of Communication:

Nonviolent Communication

Nonviolent Communication (NVC) is a powerful tool that teams can use to improve their conflict resolution skills. NVC provides a common language that can help people in conflicts turn their disagreement into a win-win situation.

NVC has four steps:

Observation: Clearly state what you see happening. For example, "I noticed that you didn't respond to my email."
Feelings: Express how the situation makes you feel. For example, "I'm feeling frustrated."
Needs: Identify what you need in order to feel better. For example, "I need more respect for my time and effort."
Request: Ask for a solution in a non-demanding way. For example, "Could you please try to respond to my emails more promptly?"

Using NVC can help teams resolve conflicts more effectively and build stronger relationships.

Communicating Situational and Comprehensive Feedback